Privacy policy

BONELESS LIVE - Privacy Policy

Last Updated: September 15, 2026

At BONELESS LIVE, we deeply respect your privacy and want you to feel 100% confident and secure every time you shop with us.

We know that sharing your personal information requires trust. Our commitment is simple: We treat your data with the utmost care, we never sell your personal information, and we use it solely to bring your favorite hoodies straight to your doorstep.

This Privacy Policy explains what information we collect, why we need it, and how we keep it safe.

1. What Information We Collect & Why

To give you a seamless shopping experience, we only collect what is truly necessary. Nothing more.

  • Information You Share With Us: When you place an order, create an account, or chat with our support team, you give us your name, email, shipping address, and payment details. We need these strictly to pack, ship, and support your orders.

  • Information Collected Automatically: When you browse our site, we use standard cookies to remember your cart items and understand how our website performs so we can make it faster and easier to use.

2. How We Protect Your Payment Information

Your financial security is our top priority.

  • When you check out, your payments are processed securely through trusted industry leaders like Stripe and PayPal.

  • BONELESS LIVE never stores your complete credit or debit card numbers on our own servers. Your financial data is encrypted and handled under the highest global security standards.

3. Your Data Is Never For Sale

Let’s make this crystal clear: BONELESS LIVE does not sell, rent, or trade your personal information to third parties. We only share your data with trusted partners who are strictly necessary to run our business—such as Shopify (our store platform), secure payment processors, and our U.S. warehouse and shipping carriers—solely so they can help us deliver your package to you.

4. How We Use Your Information

Every piece of information we collect has a clear and honest purpose:

  • To process, pack, and ship your hoodies from our U.S. warehouse.

  • To send you timely order updates and tracking numbers.

  • To answer your questions and handle returns or exchanges smoothly.

  • To send you style inspiration and exclusive hoodie drops—only if you’ve chosen to subscribe, and you can opt out with a single click at any time.

5. You Are in Control of Your Data

We believe you should always have control over your personal information. Depending on where you live (including California resident rights), you have the right to:

  • Access: Ask us what personal data we hold about you.

  • Correct: Update or fix any inaccurate information.

  • Delete: Request the deletion of your personal data.

  • Opt-Out: Unsubscribe from marketing emails instantly or manage your cookie preferences.

If you ever want to exercise these rights, we make it effortless—just drop us a message.

6. How We Protect Your Information

We use advanced administrative, technical, and physical security safeguards (including secure SSL encryption across our entire website) to protect your personal information from unauthorized access, loss, or misuse.

7. Children's Privacy

BONELESS LIVE’s products and services are not directed to children under the age of 13. We do not knowingly collect personal information from anyone under 13.

8. Got Questions? We Are Always Here for You

Building a trustworthy brand means we are always transparent and reachable. If you have any questions, concerns, or privacy requests, please don't hesitate to reach out to our friendly support team:

  • Brand: BONELESS LIVE (bonelesslive.com)

  • Customer Care Email: support@bonelesslive.com

We promise to review and respond to your inquiry as quickly as possible.

BONELESS LIVE

Live Better, Live Freely.