Terms of service

BONELESS LIVE - Terms of Service

Last Updated: September 15, 2026

Welcome to BONELESS LIVE.

These Terms of Service (“Terms”) govern your access to and use of the BONELESS LIVE website, including bonelesslive.com, and your purchase of products through our online store.

By accessing our website, placing an order, creating an account, or otherwise using our services, you agree to these Terms and the policies referenced in them, including our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.

If you do not agree to these Terms, please do not use our website or purchase products from us.

1. About BONELESS LIVE

BONELESS LIVE is an online apparel and clothing retailer serving customers in the United States.

Throughout these Terms, “BONELESS LIVE,” “we,” “us,” and “our” refer to the business operating the BONELESS LIVE website and providing products and services through the website.

“You” and “your” refer to any visitor, customer, or other user of our website.

2. Eligibility

By using this website or placing an order, you represent that you are legally capable of entering into a binding agreement under applicable law.

If you use the website on behalf of another person or organization, you represent that you have authority to act on their behalf.

You may not use our website or purchase our products for any unlawful purpose or in violation of applicable federal, state, or local laws or regulations.

3. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

Use the website for fraudulent, unlawful, or unauthorized purposes;
Attempt to gain unauthorized access to our website, systems, accounts, or networks;
Introduce viruses, malware, malicious code, or other harmful technology;
Interfere with the security, availability, or operation of the website;
Scrape, crawl, copy, reproduce, or systematically collect website content without our prior written permission;
Submit false, misleading, or fraudulent information;
Impersonate another person or entity;
Use the website to harass, abuse, threaten, defame, or discriminate against others;
Infringe or violate our intellectual property rights or the rights of third parties;
Use automated systems to place fraudulent, excessive, or unauthorized orders; or
Otherwise interfere with the normal operation of our website.

We may restrict or terminate access to the website where we reasonably believe that a user has violated these Terms or applicable law.

Nothing in this section limits any rights or remedies available to consumers under applicable law.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, specifications, colors, materials, and other information displayed on our website are accurate and current.

However, certain characteristics of apparel and hoodies may vary slightly due to:

Manufacturing tolerances;
Measurement methods;
Lighting and photography conditions;
Screen or device settings;
Natural variations in textile dyes, fabrics, or finishes; or
Other reasonable manufacturing or presentation differences.

Actual product color may vary depending on your monitor, device, lighting conditions, and other factors.

Product dimensions and sizing charts displayed on our website are provided for reference. Customers should review the applicable product page, size guide, and other product information carefully before placing an order.

We reserve the right to correct typographical errors, inaccuracies, omissions, product information, specifications, pricing, or other website content when such errors are identified.

Nothing in this section limits any rights or remedies available under applicable law.

5. Product Availability

Product availability may change without notice.

We may:

Limit quantities available for purchase;
Discontinue products;
Temporarily remove products from sale;
Restrict purchases to certain destinations; or
Decline orders that cannot reasonably be fulfilled.

If a product becomes unavailable after you place an order, we may contact you regarding available options.

If we are unable to fulfill an order, we may cancel the affected order or portion of the order and provide a refund for amounts paid for the canceled portion, as applicable.

6. Pricing, Taxes, and Promotions

Unless otherwise stated, prices displayed on our website are in U.S. dollars (USD).

Prices may change from time to time.

Promotional prices, discounts, coupon codes, sales, and other offers may be subject to additional terms displayed with the applicable promotion.

We reserve the right to correct pricing, promotional, typographical, inventory, or other errors.

If a material pricing error affects an order you have placed, we may contact you before fulfillment to determine whether you wish to proceed at the corrected price.

If an order cannot reasonably be fulfilled because of a material error, we may cancel the affected order and refund amounts paid for the canceled order or portion thereof.

Applicable sales taxes and other charges, when required, will be calculated and disclosed during checkout.

No promotional offer is intended to override any rights or protections provided by applicable law.

7. Orders and Order Acceptance

When you place an order through our website, you are submitting a request to purchase the selected products.

After you place an order, you may receive an email confirming that we received your order.

An order confirmation does not necessarily mean that your order has been accepted or that the products have been shipped.

We reserve the right to accept, refuse, limit, or cancel an order for legitimate reasons, including:

Product availability or inventory limitations;
Pricing or listing errors;
Suspected fraud or unauthorized transactions;
Incorrect or incomplete customer information;
Shipping restrictions;
Duplicate orders;
Unusually large or commercially suspicious orders;
Suspected unauthorized resale;
Payment authorization problems; or
Other circumstances requiring reasonable order review.

If we cancel an order after payment has been processed, we will issue a refund for the canceled amount using the applicable payment method, subject to applicable law and payment-provider procedures.

8. Payment

We accept payment methods made available through our checkout process.

Payment information is processed by payment providers and other service providers involved in processing your transaction.

You agree to provide accurate and complete billing, shipping, and payment information.

You represent that you are authorized to use the payment method provided for your purchase.

If payment cannot be successfully authorized or processed, we may delay or cancel the applicable order.

We are not responsible for delays caused by incorrect or incomplete payment or billing information provided by you.

9. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy, which is incorporated into these Terms.

BONELESS LIVE currently ships eligible products from our US warehouse to addresses within the United States and supported destinations.

Shipping charges (including our storewide free shipping offers), estimated processing times, estimated transit times, and other applicable delivery information will be disclosed on our website or during checkout as applicable.

Unless expressly stated otherwise, estimated delivery dates and transit times are estimates and are not guaranteed delivery dates.

Once an order has shipped, tracking information may be provided when available.

Delivery may be affected by circumstances outside our reasonable control, including:

Severe weather;
Natural disasters;
Transportation disruptions;
Carrier delays;
Holidays;
Labor disruptions;
Government actions;
Supply chain disruptions;
Address problems; or
Other unforeseen circumstances.

If we are unable to ship an order within the time promised or otherwise applicable under law, we will provide any notice, cancellation, refund, or other remedy required by applicable law.

Customers are responsible for providing accurate and complete shipping information.

If an order cannot be delivered because of an incorrect or incomplete address supplied by the customer, additional shipping or related costs may be the customer's responsibility to the extent permitted by applicable law.

For complete information, please review our Shipping Policy.

10. Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy, which is incorporated into these Terms.

Our Returns & Refunds Policy explains:

Return eligibility (including unworn/unwashed conditions and original tags);
Applicable return periods (30-Day Easy Returns);
Return procedures;
Return shipping responsibilities;
Refund procedures;
Conditions applicable to damaged, defective, or incorrect items; and
Applicable exclusions or limitations.

Customers should review the Returns & Refunds Policy before purchasing and before returning any item.

Nothing in these Terms is intended to limit any non-waivable rights or remedies available under applicable law.

For complete information, please review our Returns & Refunds Policy.

11. Order Changes and Cancellations

If you need to change or cancel an order, please contact BONELESS LIVE as soon as possible.

Because orders may enter processing or fulfillment shortly after purchase, we cannot guarantee that every cancellation or change request can be accommodated.

Once an order has entered fulfillment or has been shipped, cancellation may no longer be available and the order may instead be subject to our Returns & Refunds Policy.

If BONELESS LIVE cancels an order because we cannot fulfill it, we will provide any applicable refund or other remedy required under our policies or applicable law.

Nothing in this section limits any cancellation or refund rights required by applicable law.

12. Intellectual Property

All content and materials available on or through the BONELESS LIVE website, including:

BONELESS LIVE trademarks and logos;
Product names;
Product descriptions;
Photographs;
Graphics;
Videos;
Written content;
Website design;
Page layouts;
Icons;
Marketing materials; and
Other original website content

are owned by BONELESS LIVE or its licensors and are protected by applicable intellectual property laws.

You may access and use website content for personal, non-commercial purposes in connection with using our website and purchasing our products.

You may not reproduce, distribute, modify, publicly display, commercially exploit, or create derivative works from our content without our prior written permission, except where permitted by applicable law.

Nothing in these Terms grants you ownership of BONELESS LIVE intellectual property.

13. Customer Reviews, Feedback, and User Content

If you voluntarily submit reviews, comments, photographs, videos, suggestions, feedback, testimonials, or other content to BONELESS LIVE (“User Content”), you represent that you have the necessary rights and permissions to submit that content.

By submitting User Content, you grant BONELESS LIVE a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, translate, distribute, and otherwise use the User Content for legitimate business purposes, including customer service, website content, marketing, advertising, and promotional activities, subject to applicable law.

This license does not transfer ownership of your User Content to BONELESS LIVE.

You agree that your User Content will not:

Infringe another person's intellectual property or other rights;
Violate privacy or publicity rights;
Contain unlawful, fraudulent, threatening, defamatory, obscene, or abusive material;
Contain malicious code;
Misrepresent your identity; or
Falsely represent your experience with our products.

We may remove User Content that we reasonably believe violates these Terms or applicable law.

Nothing in this section requires you to provide User Content or limits any rights you may have regarding such content.

14. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, applications, payment providers, shipping providers, social media platforms, analytics services, or other third-party services.

Third-party services are operated independently from BONELESS LIVE and may be subject to their own terms and privacy policies.

We are not responsible for the content, availability, security, policies, or practices of third-party services, except to the extent required by applicable law.

You should review the applicable third party's terms and privacy policies before using those services.

15. Electronic Communications

When you place an order, create an account, contact us, or otherwise interact with BONELESS LIVE electronically, you consent to receiving electronic communications relating to your transactions and interactions with our website.

These communications may include:

Order confirmations;
Payment confirmations;
Shipping and delivery updates;
Customer service communications;
Return communications; and
Other transactional notices.

Transactional communications are separate from promotional marketing communications.

Promotional marketing communications will be sent in accordance with applicable law and our Privacy Policy.

16. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how BONELESS LIVE collects, uses, discloses, retains, and protects personal information and describes applicable privacy rights.

Where required by applicable federal or state law, additional privacy notices, rights, or choices may apply.

Nothing in these Terms is intended to waive or restrict privacy rights that cannot legally be waived.

17. Accuracy of Website Information

We make reasonable efforts to provide accurate information on our website.

However, the website may occasionally contain:

Typographical errors;
Inaccurate information;
Omissions;
Outdated information;
Product availability errors;
Pricing errors; or
Other inaccuracies.

We reserve the right to correct errors, update information, and modify website content when reasonably necessary.

Nothing in this section limits any rights or remedies available to consumers under applicable law.

18. Website Availability and Disclaimer

To the fullest extent permitted by applicable law, the BONELESS LIVE website and related online services are provided on an “as available” basis.

We do not guarantee that:

The website will always be uninterrupted;
The website will always be error-free;
The website will always be completely secure;
All information will always be current;
Any particular website feature will remain available; or
The website will be free from every possible technical issue.

However, nothing in this section excludes or limits any warranty, representation, liability, or consumer protection right that cannot lawfully be excluded or limited.

19. Limitation of Liability

To the fullest extent permitted by applicable law, BONELESS LIVE and its officers, directors, employees, agents, affiliates, suppliers, service providers, and contractors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to:

Your use of the website;
Your inability to use the website;
Your purchase or use of products; or
Any other matter relating to our website or services.

To the extent permitted by applicable law, BONELESS LIVE's aggregate liability arising out of or relating to a particular purchase will not exceed the amount actually paid to BONELESS LIVE for the product or products giving rise to the claim.

This limitation does not apply to liability that cannot lawfully be limited or excluded.

Nothing in these Terms limits:

Rights or remedies that consumers cannot legally waive;
Liability for fraud or intentional misconduct where such limitation is prohibited;
Liability for personal injury or property damage where applicable law prohibits such limitation; or
Any other liability that applicable law does not permit us to exclude or limit.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless BONELESS LIVE and its officers, directors, employees, agents, affiliates, suppliers, and service providers from claims, liabilities, damages, losses, and reasonable expenses arising from:

Your material violation of these Terms;
Your unlawful use of the website;
Your infringement of another person's rights; or
Your User Content.

This section does not require you to indemnify BONELESS LIVE for matters caused by BONELESS LIVE's own unlawful conduct or for liability that cannot legally be shifted to you.

21. Events Beyond Our Reasonable Control

BONELESS LIVE will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

Severe weather;
Natural disasters;
Transportation disruptions;
Carrier delays;
Labor disputes;
Government actions;
Supply chain disruptions;
Utility or infrastructure failures;
Cybersecurity incidents caused by third parties;
Public health emergencies; or
Other unforeseen events beyond our reasonable control.

Where applicable, we will take reasonable steps to communicate material delays and provide any rights or remedies required by applicable law.

Nothing in this section excuses BONELESS LIVE from obligations that cannot legally be excused.

22. Governing Law

These Terms are governed by the laws applicable to transactions between BONELESS LIVE and customers in the United States, without regard to conflict-of-law principles, except to the extent that applicable federal or state law requires otherwise.

Where a particular state or federal law provides consumers with mandatory rights or protections, those rights and protections will continue to apply.

Nothing in these Terms is intended to deprive a consumer of protections or remedies that cannot legally be waived.

23. Dispute Resolution

If you have a dispute, concern, or complaint regarding an order, product, or service, we encourage you to contact BONELESS LIVE first so that we have an opportunity to resolve the matter informally.

You may contact us using the information provided in Section 27 of these Terms.

If a dispute cannot be resolved informally, either party may pursue remedies available under applicable law.

Nothing in this section prevents a consumer from exercising rights or pursuing remedies that cannot legally be waived or restricted.

24. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.

If the provision cannot be enforced, it will be severed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

25. Entire Agreement

These Terms, together with our:

Privacy Policy;
Shipping Policy;
Returns & Refunds Policy; and
Any other policies expressly incorporated into these Terms

constitute the agreement between you and BONELESS LIVE regarding your use of our website and purchase of products through our online store, except where applicable law provides otherwise.

If there is a conflict between these Terms and a specific product, shipping, return, or refund policy, the applicable specific policy will control with respect to that subject matter, unless applicable law requires otherwise.

26. Changes to These Terms

We may update or modify these Terms from time to time.

When changes are made, we will post the updated Terms on this page and update the “Last Updated” date.

Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

Changes will not retroactively alter rights or obligations relating to an order already placed unless required or permitted by applicable law.

27. Contact Information

If you have questions about these Terms, please contact us:

BONELESS LIVE

Website: bonelesslive.com

Email: support@bonelesslive.com

For questions regarding orders, shipping, returns, or refunds, please contact BONELESS LIVE using the customer service information provided on our website.

Live Better, Live Freely.